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General Information

Hando cannot guarantee the availability of our products. If a product is not in stock or there is any issue with your order we will contact you via email or phone. Please make sure to enter a valid email address and phone number when placing your order.

Security

All purchases on hando.co are processed through a secure SSL-connection (Secure Socket Layer). Hando does not have access to your billing information and your personal information will be kept confidential. It will never be disclosed to any third party. Any information that you disclose when signing up for our newsletter and/or creating an account will be used within Hando only. The information will only be used when processing an order or for the marketing of our products.

Complaints

Please contact us immediately with any complaints regarding issues with sent items or with any part of your experience with Hando.

Payment

We currently accept Visa, Mastercard, American Express, Apple Pay and PayPal. The amount will only be deducted from your account when the purchased item(s) leaves our store.

Cookies

Cookies are used by Hando’s online store  in order to improve your experience when browsing and using the website. Cookies identify your computer and allows the site to remember your personal settings.

Currencies

Hando’s online store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging CAD or USD into any other currency.

Contact Information

If you have any questions please contact customer service at info@hando.co.